Legislation – Bus Services Act 2025
Which version?
Latest available (Revised)
Original (As enacted)
Changes to legislation:
There are currently no known outstanding effects for the Bus Services Act 2025, Cross Heading: Training of staff.
Changes to Legislation
Revised legislation carried on this site may not be fully up to date. At the current time any known changes or effects made by subsequent legislation have been applied to the text of the legislation you are viewing by the editorial team. Please see ‘Frequently Asked Questions’ for details regarding the timescales for which new effects are identified and recorded on this site.
Training of staff
34Training about crime and anti-social behaviour
(1)
The Transport Act 2000 is amended as follows.
(2)
“Training of staff
144FTraining about crime and anti-social behaviour
(1)
The holder of a PSV operator’s licence must ensure that the training requirement is fulfilled in relation to any person who—
(a)
drives a public service vehicle being used under the licence to provide a local service, or
(b)
on behalf of the holder of the licence deals directly with—
(i)
passengers travelling on vehicles being used under the licence to provide local services, or
(ii)
issues related to such passengers.
(2)
The training requirement is that, within the past five years, the person has completed training the aim of which is to assist the person to identify, respond appropriately to and, where safe to do so, prevent—
(a)
criminal offences that would cause a victim or potential victim of the offence to fear for their personal safety, and
(b)
anti-social behaviour, within the meaning given by section 29(1) of the Anti-social Behaviour Act 2003.
(3)
The Secretary of State may by regulations require holders of PSV operators’ licences—
(a)
to keep such records relating to their compliance with the requirements of this section as are specified or described in the regulations,
(b)
to publish, in such manner and at such times as the regulations specify, such information relating to their compliance with the requirements of this section as is specified or described in the regulations, and
(c)
to provide to the Secretary of State such information relating to their compliance with the requirements of this section as the Secretary of State may require.
(4)
The Secretary of State may issue guidance about compliance with the requirements of this section and of regulations made under it.
(5)
The Secretary of State may at any time vary or revoke guidance issued under subsection (4).
(6)
The Secretary of State must publish—
(a)
guidance issued under subsection (4), and
(b)
any variation or revocation of the guidance.
144GApplication of training requirement: services in Wales
(1)
Subsections (1) and (2) of section 144F apply in relation to a local service which has one or more stopping places in Wales only if regulations made by the Secretary of State so provide.
(2)
But the regulations may not provide for those subsections to apply in relation to—
(a)
a local service that is provided in fulfilment of a duty imposed on the Welsh Ministers by an Act of Senedd Cymru, or
(b)
a local service to the extent that it is provided in Wales under a permit granted by the Welsh Ministers under an Act of Senedd Cymru.”
(3)
“(1ZDA)
Where a traffic commissioner is satisfied that the holder of a PSV operator’s licence has, without reasonable excuse, failed to comply with a requirement of section 144F or of regulations made under that section, the traffic commissioner may make one or more orders under subsection (1A)(a) or (d).”
35Training about disability
(1)
Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004 is amended as follows.
(2)
In Article 2 (scope), at the end of paragraph 2 insert “, and where the service is a local service, point (a) of Article 16(1) shall also apply”
.
(3)
“(y)
“local service” means a local service within the meaning given by the Transport Act 1985.”
(4)
In Article 16 (training)—
(a)
“—
(i)
as described in part (a) of Annex II, and
(ii)
in relation to local services, as described in part (b) of Annex II.”, and
(b)
“1A.
Carriers and terminal managing bodies must ensure that the requirements of paragraph 1 have been completed within the past five years in relation to any of their personnel who fall within point (a) or (b) of that paragraph in relation to local services.”
36Training about disability: further provisions
(1)
The Secretary of State may by regulations made by statutory instrument require carriers and terminal managing bodies—
(a)
to keep such records relating to their compliance with the disability training requirements as are specified or described in the regulations,
(b)
to publish, in such manner and at such times as the regulations specify, such information relating to their compliance with the disability training requirements as is specified or described in the regulations, and
(c)
to provide to the Secretary of State such information relating to their compliance with the disability training requirements as the Secretary of State may require.
(2)
The power to make regulations under this section includes power to make—
(a)
consequential, supplementary, incidental, transitional or saving provision;
(b)
different provision for different purposes.
(3)
A statutory instrument containing regulations under this section is subject to annulment in pursuance of a resolution of either House of Parliament.
(4)
The Secretary of State may issue guidance about compliance with the requirements of—
(a)
the disability training requirements, and
(b)
regulations made under this section.
(5)
The Secretary of State may at any time vary or revoke guidance issued under subsection (4).
(6)
The Secretary of State must publish—
(a)
guidance issued under subsection (4), and
(b)
any variation or revocation of the guidance.
(7)
In this section—
(a)
“Regulation 181/2011” means Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport and amending Regulation (EC) No 2006/2004,
(b)
“carrier” and “terminal managing body” have the same meanings as in Regulation 181/2011, and
(c)
“disability training requirements” means the requirements of paragraph 1 of Article 16 of Regulation 181/2011 as they apply by virtue of paragraph 1A of that Article.
(8)
The Rights of Passengers in Bus and Coach Transport (Exemptions and Enforcement) Regulations 2013 (S.I. 2013/1865) are amended in accordance with subsections (9) and (10).
(9)
“(1A)
Paragraph (1) does not apply in relation to the enforcement of the requirements of paragraph 1 of Article 16 of Regulation 181/2011 as they apply to a terminal managing body by virtue of paragraph 1A of that Article, and the designated body responsible for the enforcement of those requirements as they so apply is a traffic commissioner who is subject to the duty in regulation 10A(1) of these regulations in relation to those requirements.
(1B)
The enforcement authority in relation to the requirements of regulations made under section 36 of the Bus Services Act 2025 is a traffic commissioner who is subject to the duty in regulation 10A(1) of these regulations in relation to those requirements.”
(10)
“Enforcement: disability training and information10A.
(1)
It is the duty of a traffic commissioner to exercise the powers available to the commissioner under these regulations and any other enactments in such manner as may be necessary or expedient in the opinion of the commissioner to remedy or avoid any contravention of—
(a)
the requirements of paragraph 1 of Article 16 of Regulation 181/2011 as they apply by virtue of paragraph 1A of that Article;
(b)
the requirements of regulations made under section 36 of the Bus Services Act 2025.
(2)
If a traffic commissioner is satisfied that a carrier or terminal managing body has, without reasonable excuse, contravened any such requirement, the traffic commissioner may impose a penalty on the carrier or terminal managing body.
(3)
Paragraphs (6) to (8), (10) to (12) and (14) to (16) of regulation 10 apply in relation to the imposition of a penalty under this regulation on a carrier or terminal managing body as they apply in relation to the imposition of a penalty under paragraph (4)(b)(ii) of that regulation on a relevant person.”